Discord and the Rise of the AI “Scold”

For the first time—at least to my knowledge—I was temporarily banned online. The circumstances were innocent enough. I had begun toying with the MSFS model of the Boom XB-1 supersonic testbed. While reading a little about it on the Flightsimulator website, I learned that it just so happened that later in the day there was to be a community fly-in event flying the XB-1 or any other model capable of supersonic flight from Mojave to Boeing Field. To participate, it was strongly encouraged to join comms through the MSFS24 Discord. I had joined that Discord channel last year when the sim came out but had never until now the need to join a voice channel. But when I tried to join any voice channel, I would immediately get booted. The Discord channel has a BUNCH of FAQ and community support subs. All covered things like how to use VR, how the 737 autopilot works and so on. But nothing on how to use the Discord channel itself.

So I went to the sub called “General” and asked the question “Why am I unable to join comms?” The channel was very active with typical Discord/reddit nonsense, mostly whining about Asobo, Nvidia, PMDG and so on. My question was immediately answered with what amounted to RTFM. However a mod later came on to say that users must achieve Lvl 3 in order to join on comms. I asked how does one get to level three. More RTFM comments. One user went so far as to say that they were grateful for the IQ test because it kept idiots at bay. I think bots were more the intended target than old fools like Smokin’ Hole but the point was taken. The mod (ignoring the slur) said that to get level 3 I needed to chat 28 times, each time separated by at least one minute. “But I have nothing to say.” I said (with some irony). “Just participate. But don’t spam!”, he/she said.

There was another part of the channel called something like “bot-commands” where you could check your level. Every time I typed a message in “general” my level would rise barely perceptively. The event was an hour or two away so I decided I needed to hurry things along. I typed a stupid haiku, waiting one minute before each line:

(Your name changes from white to amber when you achieve level 3)

Just seconds after the “Time for another…” post, a screen came up to say that I was put on a 3-day “mute” (ban). I know jack about discord other than it is bloated and unfriendly. So it was only days later when I discovered that I had been PM’d.

That single haiku was the only thing I had written to that point that could remotely be called spam so I have no idea what the “1 day” mute was responding to. Anyway, I replied, “So how on earth does one level up? I have zilch to say on that channel. I have no questions. I have nothing to discuss. I only want access to voice channels to enjoy comms with other players. And frankly, a cute haiku is hardly spam. I truly have nothing sim-related to say. ANYTHING I write is going to be equivalent nonsense.”

There was no reply because the scolding was not from a human mod but rather from an AI bot that Discord allows hosts to use based on their needs.

So I have seen the future. It is one where robots stop being sycophants (“Wow Eric, chocolate covered salmon is a GREAT idea!”) into being the absolute worst sort of cops. They will scold us, limit our healthcare, skim our paychecks, dox us, and survey us. My little event was harmless and maybe a little funny. Being banned away from a sim-nerd circle-jerk takes nothing away from my QOL. But this is just the beginning.

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I get flashbacks from when my youtube video was banned because of hate speech… Nobody would care to tell me what in that video constituted hate speech…

Or when I visited customer support for the Norwegian Postal Service. When confronted with a chat bot I immediately asked to chat with a human. Chat bot wouldn’t let me do that unless I told it what the issue was. I told it and the reply was basically that it couldn’t help with that issue. Well, no :poop:? That’s why I asked to chat with a human!

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It is a race to the bottom.

I recently had to deal with a bot to try and unsubscribe to a ‘newsletter’ from a large retail/DIY chain because I bought something online. What a painful experience that was!

To make matters worse, I never subscribed in the first place (I made sure that box was not ticked) but I couldn’t process the order without providing a valid email address. I finally got unsubscribed only to then get requests to complete a survey about what I thought of their customer service. After just deleting the first two I provided a 1 star response and in the comments said that it was because of the unsolicited nagging for me to complete the survey and I only gave 1 star because zero wasn’t an option.

I finally got to talk to a human who emailed me to ask if I could please delete my review :roll_eyes:

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Pretty fed up with Discord at the moment myself. Even though I am using the correct username and password it will not log me into the site. Discords automated system keeps telling me I am attempting to login from a different location. Which is just plain BS since I have not logged into their site in over two years using a different computer than the one I am using right now.

Using different browsers and/or clearing the cookies and cache has not worked either.

First their automated system gives me the are you human captcha challenge requiring you to put an x in the box and after I submit the query it tells me I need to go to my email to do whatever that email tells me. No clue what that is though since the email never gets to my inbox or spam folder.

Been like this for over two weeks.

Wheels

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And when all us ofd pharts (speaking for myself of course :grin: ) are gone all that stuff will be ‘normal’.

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Not a fan of discord, it’s like IRC but somehow worse. At least back in the day, we didn’t have anything better. It’s ridiculous to me that somehow a piece of software that combines the worst features of a forum and chatroom is now the default method of communication for some much software and other business.

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I’m about half as old as you are, but I share almost every annoyance you describe.

FYI, if you have a Proton subscription (Proton are the privacy-oriented VPN, mail and drive company) you also get premium SimpleLogin: a way to create and manage throwaway e-mail accounts.

It’s pretty cool. You just say: give me a mail that starts with webshopaddress.com and then it generates something like: [email protected].

Any mail sent to that address then ends up in your normal (Proton) mailbox, and if you reply to those mails, your replies will also originate from the simplelogin address.

You can have as many simplelogin addresses as you want, for example one per webshop.

How does this solve the spam problem?

You can “disable” these addresses and any mail sent to them will no longer go to your Proton mail.

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I haven’t bothered with a premium/paid account but have (currently) 5 proton email addresses. One of which is used exclusively for online purchasing and when the spam gets too bad I will burn it and start a new one :wink:

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mad gran torino GIF

:wink:

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:wink: Back atcha

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I was able to use Discord Support and recover my account yesterday. After all the horror stories I had read online about their online support I was almost certain my efforts were going to be in vain and my account would never be recovered. I have to say though my experience was a bit nerve wracking to start since my problem needed to be handed off to a senior support Team member but that individual was able to resolve the problem with relative ease.

I do admit the anxiety is still running a bit high even though I spent a few hours updating their safety features in hopes of avoiding this problem ever again.

For some unkown reason, at least to me, the problem was being caused on their side and it was blocking my email address which did not allow me to login or use the Forgot Your Password feature. Once that block on my email was removed on their side I was able to utilize the Forgot Your Password feature and recover the account.

Wheels

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