Kneeboard question

Guys, I need to know if I’m being unreasonable here…

I ordered a kneeboard to have better stuff on hand (well, so to speak) while flying DCS.

Yeah yeah, I know silly- but still it was a good deal.

Except it arrived like this.

Now, I know I could straighten it up and get it to mostly be flat… but it just pisses me off.

By experience I know it’s never going to be nicely flat- it will always have some sort of a hump.

Am I being a little b!tc# by refusing it, and requesting a refund? What would you do?

I am not the type to write angry emails or start screaming- just a polite, please refund me when I return it “Hello, if possible you can also just send another one, without the bend, please”

Like- I know that it would probabyl develop a curvature, after being used, but this is supposed to be new.

Sorry I feel a bit overwhelmed- my autism has spiked the last couple of days. Please be my litmus test. :folded_hands:

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Report it as damaged during transport to the seller and ask for a replacement, that be my route.

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(German law)

If you ordered from a company, shipping issues are their responsibility. You can send it back without reasoning and they need to pay shipping. In fact, they are required to include paperwork so you can do it with minimal effort and no cost.

If it was a private deal, shipping issues is your responsibility. You can contact the delivery company and file a complaint.

No, you‘re not being a terrible person. This is regular procedure in online sales and all priced in or insured. Sane boundaries are good and important.

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Thank you both. Appreciate the confirmation. :folded_hands:

It’s a shame as it has a pretty nice weight to it.

I wonder how in the hell the deliverer has managed to ruin it.

But yeah I checked, and since I got it via Amazon the return process seems painless.

I think it’s the first time I return anything…

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I would’ve written something about the board not conforming to my knee and ask if they can supply a bent board to normal knee adapter… :wink:

What kind of material is that board?

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It’s a whole metal board of aluminum, 2mm thick. Kinda hard to bend.

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That’s crazy. It must have had the unfortunate luck of having shared the plane/truck with a shipment of loose bowling balls. To me, the shipper has some responsibility due to the minimalist packing. Maybe whatever violence that had its way with your poor kneeboard would have just laughed at cardboard. But it would at least have given it a fighting chance. Or, that is very low grade soft aluminum. I still have (and occasionally use) the kneeboard I got when I turned 18. That thing would derail a train!

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Not going to lie, it’s pretty crazy- it’s solid. I am going to order another one with the refund because it’s really solid… I like the heft and feel of it.

Let’s see what happens. Fingers crossed.

Yeah, there’s no doubt that it should’ve been delivered straight. How did the package look?

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That’s the issue- that was everything that came with- just a slightly larger brown paper bag. No padding, no box, no anything.

Oh and that bag was there only because of a couple A5 sized notepads that I also ordered.

Ah… That’s not nearly good enough. Totally sellers fault.

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Some sellers will just send a new one so they dont have to worry about shipping. Lets see how yours acts.. Good Luck!

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So apparently with Amazon is super simple. I started the return & refund process within the app and they gave me a QR code for shipping it back at no cost and receive a full refund.

I don’t even have to source a box or an envelope or anything.

I give it to the local DHL point (300 mt from my apartment) and I make them scan my QR code.

That’s it. Dead simple.

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Amazon shipping procedures have gone to sh** recently. In order to save weight and minimize on packing materials waste instead of using boxes they ship just about everything in letter packs now, if it isn’t shipped in the manufacturer’s package, which protects absolutely nothing.

Unless I absolutely have to use them I quit buying from them for that reason.

Wheels

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OK so, third time the charm, or as some would say…

I Can Do This All Day GIF

Once I got a refund for the bent kneeboard I ordered another and that one also was bent, less and in a slightly more angled way, but still unusable.

So I got another refund and emphasized the need for better protection before shipping.

Either they were running out of kneeboards or they got the message as last night finally I got my third and perfect one.
:grin:
Very happy.

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