I’ll add my words to the chorus, not that they’re needed. I’ve looked over all of Chuck’s guides for every plane I own, and even made the rare step of going back and looking at the ones for things like the Ka-50 that I flew for probably a decade before I even knew his guide existed!
Do I blame RAZBAM for being too busy to provide Chuck with all that he needs? Not really, I have no idea the size of their team or the workload ED’s code changes provide to them. They can’t manage it, so be it.
That dismissive response, though, was uncalled for. If he was having a bad day, respond another day. Have another team member respond. Or just say “I’m afraid we’re too swamped with work to assist you right now”! One simple sentence that is not insulting or fawning, purely neutral, and doesn’t harm their public image which I must say is not the best compared to some other 3rd party devs.
Chuck should rest assured that on top of our vocal minority there is a silent majority that readily appreciates his gold standard of written guides. Some people prefer video guides, such as GR’s or RK’s, but there is no substitution for having something written to refer to while in the pit and a lot of the module manuals are way behind their development state besides being written as a “this is what is” instead of a “how to”.
If the developer doesn’t appreciate it, F 'em, I know Chuck isn’t doing it for them but for US.