Hey guys,
I ordered some items from Virpil in December. By now I am becoming impatient. Today I woke up to this email. I have to say, I feel guilty now. This is the real world and Sh**t happens. I really hope they have a good year. While not perfect, and I dont like everything they make, I sure do love the quality of the products i have received from them. I ordered pedals from them because I feel a need to support them. Love their grips, not so hot on their throttles.
I am sure a lot of you have similar sentiments and I wanted to share this email with you all.
Peace, my brothers.
"## Hi Mark!
Weâre reaching out to provide an update on the pending orders with VIRPIL Controls. We have experienced some unfortunate delays with order processing and we wanted to shed some light onto the current situation.
We have just finished with the holiday season and are grateful for the incredible demand and support from the community! We have a huge number of orders to process and we are hiring and training additional production teams at our EU facility.
We have been working extremely hard behind the scenes to expand our production lines at our EU facility over this year, with the majority of our catalogue now being manufactured right here in Lithuania! Moving the production over to our new EU facility has been an incredible amount of work, but we are looking forward to a fantastic 2025 with the support of the VIRPIL community.
We have also experienced an unfortunate logistical setback; some of you may have heard about the tragic DHL cargo plane crash in Lithuania at the end of last year (https://en.wikipedia.org/wiki/Swiftair_Flight_5960). We have been informed that a significant quantity of components from our suppliers were aboard this plane which weâve since been told are unfortunately not recoverable. We have re-ordered the required components to fulfil the current production needs.
Our support team is providing updated lead time estimates to all enquiries so please do not hesitate to contact us. Our warehouse teams are dispatching orders out everyday and are working around the clock to get all remaining orders out as fast as we can. We are actively working to cut down the current lead times as much as possible. We hugely appreciate everyoneâs understanding and patience with us!
Weâre looking forward to getting your new VIRPIL gear into your hands. Again, if you have any questions please do not hesitate to contact us!
Happy Flying!
VIRPIL Controls Team"