OK I am really mad here… I am getting the dreaded 4-1 error and when I uninstalled the headset after unplugging it the Mixed Reality Portal is not recongnising my 3.0 USB Ports.
I have tried uninstallinbg the microsoft 3.0 drivers in device manager, I also tried to update the driver and also checked Windows update, I am all up too date…
Really frustrating and too add to that I tried contqacting support well it said to enter my Serial number and it states it is unable to verify my serial number try again later… OK I bought this direct from HP what gives and how come I can not just contact them without verifying my serial number…
From what I seen I am going to probally need to send this headset back… ughhh